PlanBet Bangladesh – Privacy of Personal Data

When you sign up on PlanetBet or go through the KYC process, you’re permitting the casino to use your personal information. But don’t worry — we value your privacy and take every measure to protect your confidential details. We won’t share your information with any third parties who don’t have authorization.

Privacy

This Privacy Policy explains what information we gather when you use our services, why we gather it, and how we use it.

We might update this Privacy Policy now and then and will keep you posted by sharing the modifications on our platforms. It’s a good idea to look in here every so often to stay in the loop.

Do you have questions or ideas about your data or how we handle it? Just reach out — we’re here to help. And if you spot any specific pages where our cookie use could be clearer, let us know. Your feedback helps us get better.

Personal Data Processing

At PlanBet, we value your privacy and only process your data once you’ve given clear, informed consent – freely and willingly. Here’s how you can give us your permission:

  • In Writing: If you go this route, we’ll need some basic details from you, like your address, name, ID info, the purpose for processing your data, what data we’ll use, and how long your consent lasts. And, of course, a signature from you.
  • Through Implicit Actions: This covers actions like registering on our website, placing a bet, or making transactions that indicate your intent to engage with PlanBet.

In some cases, you don’t need to give consent, like when the law requires us to process your data or if it’s necessary for legal or safety reasons. Also, if your data is anonymized for research, no consent is needed.

We only collect data from customers who’ve agreed to our terms. PlanBet also reserves the right to refuse to process your data without explaining why.

Information Collection

We gather and process personal info that helps us identify you, like your birth date, name, credit card details, address, email, mobile digits, and other relevant info. You’ll be asked to provide this info when creating an account, using our website, or engaging in our services. This can cover:

  • Your address
  • Contact info (phone digits, email)
  • Payment details
  • Website preferences
  • Transaction history
  • Feedback on our services

We store and manage this information securely, following your local laws. Also, when you interact with our services, our servers track your activities, logging things like:

  • Your access date and time
  • Your IP address
  • Pages you visit
  • Browser type
  • Language settings
  • Any software crash reports

This helps us keep things running smoothly and give you the best experience. Don’t worry; we never gather your personal information without your knowledge.

The Use Of Data

We use the personal info you share with us to provide our services, keep things secure, offer customer support, verify your identity, process your transactions, and help you take part in third-party promotions that fit certain criteria, as well as anything else related to running our gaming services. We may use your data to send you the following:

  • Special offers and news about our services.
  • Deals and info from our partners to give you more options and improve your experience.

From time to time, we may invite you to take part in surveys or contests. However, it’s entirely your choice whether or not to give your information. If you decide to share, we may ask for details like your address, name, phone number, postal code, or age.

By participating in a contest or accepting a reward, you give us the right to use your name for promotional purposes unless the law states otherwise. If you haven’t opted out of receiving promotional emails, we might send you updates about our services, products, and offers, along with special deals from hand-picked third parties, such as gaming options such as casino, online poker, and betting.

Information Disclosure

We won’t share your personal information with anyone outside of PlanBet unless you’ve permitted us to do so. However, we might share your details if asked by law or if we think it’s necessary to:

  • Protect our rights or assets
  • Follow any legal processes or obligations
  • Ensure the security of our users or the public

If we suspect you’ve been dishonest or tried to deceive us or other users, such as through payment fraud or game tampering, we may take action. This could cover sharing your information with banks, other gaming sites, credit card companies, regulatory bodies, or law enforcement if we suspect stolen cards, fraud, payment cancellations, or illegal activities like money laundering. We may also give your data to relevant institutions for public research on addiction prevention.

Access

If you’d like to stop receiving promotional emails, you can simply opt out by:

  • Changing your preferences in your account settings on our site or services
  • Reaching out to our support managers via email 
  • Replying directly to a promotional email

You can also get in touch with us anytime if you:

  • Want to know what personal info we’ve gathered, where it came from, or what we’re storing
  • Need to check if your info is accurate
  • Want to update your details
  • Have any questions or complaints about how we handle your info 

If needed, we’ll update your information as long as you provide the right proof and verify your identity. Just to be clear, we won’t keep your confidential information if the law in your region says otherwise.

Cookies

When you use our services, we might store some info on your device with your permission. This is called ‘cookies,’ small files that keep track of your preferences. These cookies help us remember your choices while you browse our website.

We also use flash cookies, which work the same way as regular cookies but allow us to recognize you across our sites. Don’t worry — cookies and flash cookies cannot access your device or personal data — they’re just for tracking and improving your experience.

Cookies help us track the number of people who visit our site, make browsing easier, and show you ads that are more relevant to you.

Necessary Cookies

Some cookies are essential for our website to function properly. These cookies help you move around the site, access safe areas, and conduct transactions. Without them, parts of the website might not work as you expect.

Registration Cookies

When you sign up or log in, we use cookies to remember who you are and make your experience smoother. They also help us learn your preferences so we can offer a better service next time you visit.

How We Use Cookies

Our website uses different types of cookies to gather information from visitors:

  • Persistent Cookies: They last for a set period and let us memorize your preferences and settings across visits.
  • Session Cookies: These are temporary and only last for your visit duration. They help you navigate the site faster and more relevant to you. They disappear when you close your browser.
  • Analytical Cookies: These help us understand how people use our site so we can improve things like login, navigation, and overall user experience.

You’re in control of cookies. You can select whether to accept them or not. Most browsers get cookies by default. However, you can easily adjust your settings to manage them. Here are things you can do:

  • Block all cookies
  • Allow all cookies
  • Block third-party cookies
  • Delete all cookies
  • Use “incognito” or “private browsing” to browse without storing cookies
  • Clear cookies when you close the browser

For more details on managing cookies, look through the settings on your device. You can also visit www.aboutcookies.org for more help. Just a heads up: if you turn off cookies, some features of the PlanBet website may not work properly, and we’re not responsible for external sites.

Flash Cookies

You can easily adjust your Flash Player settings to control the use of Flash cookies. The settings manager lets you customize your preferences.

Electronic Service Providers

To enjoy real money games with us, you’ll need to cash in and cash out funds. We use reliable third-party payment services to make these transfers worry-free and secure. By accepting this Privacy Policy, you’re permitting us to share your necessary details with these payment providers, which might involve transferring your info outside your country. We make sure your privacy is safeguarded when using these services.

Security

We know keeping your info secure matters, so we take it seriously. Your details are kept in an encrypted and safe database within our highly protected network. Our services support 128-bit SSL encryption, and we make sure that any affiliates or partners we work with are also on top of security. Just keep in mind that sending data over the internet isn’t 100% risk-free, so anything you send is at your own risk. Once it’s with us, though, PlanBet has all the protections in place to keep it safe.

Protection Of Minors

Our services are meant for people who are 18 or older or the legal age in their location. When you share your info with us, you confirm that you’re at least 18 (or of legal age in your country). We make sure to spot any attempts by minors to use our services, and we may conduct extra checks. If we find out someone underage has shared personal info, we’ll remove it and take the necessary steps to protect their privacy.

International Transfers

We may keep and process your personal info in any region where we or our affiliates, partners, or agents run our gaming services. By using our platform, you’re agreeing to the transfer of your info to places outside your country, even if their privacy laws aren’t the same. But don’t worry – we make sure everyone we work with follows the same privacy standards and this Privacy Policy, no matter where they are.

Third-Party Relationships

We can’t guarantee the safety of any info you share with third-party websites connected to our services or any third parties involved in our affiliate program. Since these sites are run independently of us, we don’t have control over how they handle your data.

Legal Disclaimer

We can’t take responsibility for things outside our control. Given the fast-paced nature of our tech and services, we work hard to protect your privacy, but we can’t guarantee a flawless experience, especially if you venture onto other sites through the links we provide. These external sites are independent of us, so it’s worth checking out their privacy policies, as they might handle your info differently. Keep in mind that data shared over the internet isn’t foolproof, so any info you send is at your own risk. We’re also not responsible for any issues arising from unauthorized access or misuse of your data.

Consent To Privacy Policy

Using our services means agreeing to our Privacy Policy, which lets us collect, process, and store your information. Reading this policy alongside our Terms and Conditions and any other guidelines on our site is recommended. 

Updating our Privacy Policy periodically and publishing changes on our platform ensures you stay informed, with your continued use implying acceptance of these updates. Setting this version, dated May 16, 2018, as our latest Privacy Policy, we are replacing any prior versions and encouraging you to check back regularly for any new updates.