General Terms and Conditions

Planbet.bet is a BD casino run by the Edjowa company. The casino operates under the Curacao license, while Edjowa (Gaming N.V.) holds an Antillephone N.V. license with a 148723 number.

Here are the primary terms used for regulating relations between Planbet.bet and its clients:

  • Bet: a risk-based agreement that puts your money against the fulfillment of the probable outcome.
  • Outcome: the result of the event.
  • Customer: a person who places a stake.
  • Bet Cancellation: an outcome prediction that has been closed.
  • Regular time: the duration of the match, including time added by the referee.

General Betting Rules

PlanBet accepts bets from $0.30/€0.20 on the list of betting markets whose odds reflect the perceived outcomes’ possibilities. The upper betting cap varies by sport. 

The win caps at $50,000. Therefore, the company can limit the maximum stake and odds on specific lines to prevent you from exceeding the win cap.

Bets that don’t exceed your current balance are considered accepted after PLANBET registers them on a server and confirms them online. No one can revoke or alter accepted bets.

The site accepts regular bets only before the event starts. If you place a non-live bet after the event has started, PLANBET deems your wager void and makes it valid until the end of the match.

If you cancel a bet, the bookie refunds your stake (the accumulator’s legs aren’t counted). If your bet is calculated wrong, PLANBET recalculates it. 

PLANBET reserves the right to cancel your bet on 2 occasions. First, if you’ve misled the staff or submitted false data before wagering. Secondly, if the bet has been placed after the match outcome is known (results haven’t been updated).

Self-Exclusion 

PlanBet strives to help its clients with gambling addiction by offering them multiple self-restriction options:

  • 5-year account suspension;
  • Deposit limits;
  • Bet limits.

Each restriction is imposed for a specific period. Restrictions are forced to last until their discussed period elapses. 

During self-exclusion periods, PLANBET warns you not to open a new account. If you do it under different registration data (new address, phone number, etc.), the company holds no legal liability for your finances.

Dispute Resolution

You might have questions for Planbet.bet regarding the fulfillment of a betting arrangement between you and a bookmaker: 

  • Payouts;
  • Outcomes;
  • Odds;
  • Material terms of agreement;
  • Declaring arrangements unconcluded or void.

After registration, you agree that disputes that touch on these points shall be settled by serving a complaint to the Bookmaker within 10 days of becoming aware of the violation of your rights. Calculation claims for Cyber-Live games are accepted 72 hours after the end of the playing session. 

Customer support undertakes to provide you with a full complaint response within 30 days of the complaint submission. If your case requires extra information, the 30-day period might be extended.

In disputable and no-precedent situations, the Bookmaker makes the final decision. You should also consider that if the Bookmaker breaches a license, you must contact Antillephone N.V.

Deposit and Withdrawal

The Planbet.bet security team is entitled to:

  • Decline e-payments- made withdrawals deposits;
  • To refuse any withdrawals inconsistent with bets placed;
  • Refuse withdrawals in case of misuse of betting amounts.

Here is what Planbet.bet security service doesn’t recommend you to do the following:

  • Use different deposit and withdrawal methods;
  • Deposit and withdraw without betting;

You can withdraw from the Bookmaker using the same payment account used for deposits. If the site struggles to comply with AML and KYC practices, it may restrict you from using several payment methods, offering you the option to stick with bank transfers.

PLANBET administration doesn’t recommend depositing/withdrawing using someone else’s wallet. The site may consider such payments fraudulent and block them.

The company holds the right to initiate your identity verification for certain payments. During the procedure, your account may remain blocked. According to the specifications of some payment systems, payment verifications can last up to 180 days.

Bonuses

You can activate PLANBET bonuses only after registering an account, filling out the personal data, and ticking a “Take part in bonus offers” box in your profile. Only one bonus is allowed per account. More so, you must verify your identity by providing the site with your ID card, driver’s license, etc., before claiming any bonus.

Planbet.bet is entitled to review your transactions and log records. If the company finds you are abusing the bonus (the company decides what the abuse is), it holds a right to void the rewards.

Live Betting

Planbet.bet accepts live bets on primary (win, total, handicap) and additional (HT-FT etc.) markets. Live betting is available in singles and accumulators. The Bookmaker considers a live bet accepted once it’s registered on the server and confirmed. 

The website may consider scores or other match results inaccurate when you bet live; PLANBET holds no responsibility for that. You’re free to edit or delete live bets.

Extra Bets

Besides the regular win, total, and handicap bets, Planbet casino also features extra, or as punters usually call them, prop bets. Here are the popular ones you can bet on:

LineYou bet on
1st Half MatchThe result of the first half and the match
To Score the First GoalThe first goal scorer (football). If there’s no goal scored within a match, your bet is lost
Goal TimeThe timeframe within which a goal is scored. If there’s no goal scored within a match, your bet is lost
Team WinsWhich team (player) will score more goals/points/sets according to the final result of the match
Who Will Kick Off The Match?Which team will kick off from the center mark to start the match
First SubstitutionWhen the first substitution is made
Player TotalPlayer’s individual total according to certain statistics, such as points, rebounds, assists etc.
Official Added Time TotalWhether the number of added minutes is higher or lower than a given number
To Score Penalty – Yes/NoWhether a team will score a penalty kick. If no penalty kick is awarded during the match, the best is lost

Calculation of “Accumulator” and “System” Bets

PLANBET enables accumulator and system bets that allow you to bet on multiple lines in a single slip for extra profit. Here’s how to do it:

  1. Pick events. System or accumulator bets must include from 3 to 20 events;
  2. Select a system bet type. For example, you can choose a system bet where at least 2 out of 3 bets must be successful;
  3. Set a stake. The stake amount is divided between accumulator bets. For example, if you bet $150 on the 3-event accumulator, each line receives $50;

The site calculates accumulator bets by multiplying the odds of all the outcomes in the accumulator by the total stake; system bets are calculated by adding together all the winning accumulators. Visit Planbet.bet T&Cs page for accumulator and system bets calculators.